All content included on this site, such as text, graphics, logos, button icons and images, is our property or the property of our content suppliers and protected by United States and international copyright laws. All software used on this site is our property or the property of our service provider or its suppliers and protected by United States and international copyright laws.
LICENSE AND SITE ACCESS
We grant you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) without our express written consent. You may not use any meta tags or any other “hidden text” utilizing our name or trademarks without our express written consent. Any unauthorized use terminates our permission or license.
COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
Visitors may submit reviews, suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead to the origin of the content. We reserve the right (but not the obligation) to remove or edit such content.
If you do post content or submit material, and unless we indicate otherwise, you grant us a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant us and our sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify us for all claims resulting from content you supply. We have the right but not the obligation to monitor and edit or remove any activity or content. We take no responsibility and assume no liability for any content posted by you or any third party.
We attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site are accurate, complete, reliable, current, or error-free. If a product is not as described, your sole remedy is to return it in unused condition (not applicable to grocery items and books).
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS; OR E-MAIL SENT FROM US ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
By visiting our site, you agree that the laws of the Commonwealth of Virginia, without regard to principles of conflict of laws, will govern these Terms and any dispute of any sort that might arise between us.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
OUR ADDRESS:Virginia Gourmet, LLC
There are no returns, exchanges, or refunds for all grocery items and books. Moreover, food safety policy prohibits the return of any and all grocery items. This policy protects the health and safety of our customers. If you have any questions about this policy, please feel free to contact us.
In the interest of your food safety, no returns, no refunds or exchanges are permitted or accepted by Seller. These return and refund policies have been established for your food safety in order to ensure the highest quality, best pricing, and that you are receiving the freshest product and not someone else’s return. As with all natural products, there may be batch to batch taste profile differences. If any items are found to be defective, those defective items must be returned directly to the manufacturer for evaluation. Upon any finding of manufacturer defect by the manufacturer, any refund, exchange, or reimbursement for shipping costs will be at the manufacturer’s discretion.
Cancelling orders – only orders that have not left our facility by the time we receive and verify your cancellation request may be cancelled.
Refunds are only available if an item did not arrive, was defective, Buyer received an item not ordered, item was damaged during shipment, or manufacturer defect exists. It is Buyer’s responsibility to provide evidence that a refund is due and Buyer, at its own expense, must return item to Seller, or in the case of a defect, to the manufacturer within 72 hours of receipt of the item. Seller will use best efforts to investigate all claims, including interviews with third parties involved with the claim, such as the courier responsible for the shipment. Seller reserves the right to request additional information from the Buyer. If Buyer fails to provide the requested information within 72 hours, Buyer’s claim will immediately be closed and no refund provided. Seller has 30 days to complete its investigation. If, after investigation, Seller finds that Buyer’s claim does not have merit or that Seller is not at fault, Seller will contact Buyer and close the claim with no refund due. If, after investigation, Seller finds that Buyer’s claim does have merit, Seller will contact buyer by phone or e-mail to reach a reasonable resolution that may include sending a replacement item, providing a partial refund or a full refund and reimburse the return shipping costs, if any. Seller’s decision is final and binding
State sales tax will be applied to orders shipped in Virginia.
Items are shipped via US Postal Service, Fed-Ex, or UPS. Unless noted otherwise in the ordering pipeline, all items ship within two days of receiving your order. You will receive notification of any delay or cancellation of your order. Virginia Gourmet will not be responsible for any product or shipment once it leaves our Williamsburg, VA facility. By placing your order, you acknowledge that Virginia Gourmet will use a third-party courier to deliver your items to you. Virginia Gourmet will not be responsible for the shipment once it is placed in the courier’s care. All of the shipment tracking information will be provided to you. Thank you for your patronage and we look forward to receiving your order.
We accept: AMEX, MasterCard, Visa, Discover, and Pay Pal payments.
What Personal Information About Customers Do We Gather?
Here are the types of information we gather.
What About Cookies?
Do We Share the Information We Receive?
We share information as described below.
How Secure Is Information About Me?
Which Information Can I Access?
We give you access to information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.
What Choices Do I Have?
The captcha you entered is incorrect. Please try again.